Madam,

Last Bank Holiday Monday, I visited Bronglais A&E. Previously I had only visited A&E in south east London.

What a difference.

I arrived at 2.30pm, as I believed I had a DVT. I was seen by a junior doctor, had an X-ray, blood test and Heparin jab in my stomach, and was home by 6pm.

If we had been in London we probably wouldn’t even have been seen by a doctor.

Many, many thanks to all the A&E staff that day.

Yours etc,

Janet Collins, address withheld.

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