A Llanrhystud care home has been praised by inspectors for its ‘exemplary’ care and support and “warm, homely atmosphere.”

Plas Gwyn care home was visited by Care Inspectorate Wales inspectors in July, and in a report released last month was rated ‘excellent’ – the highest mark – in all four inspection categories of well-being; care and support; environment; and leadership and management.

The home, which provides residential care for up to 16 adults, was described by inspectors as a “warm, welcoming and homely environment where dignity, independence and well-being are at the centre of everyday life.”

“People’s well-being is excellent because they are supported by an exceptionally skilled and compassionate staff team who consistently adapt care to help people achieve meaningful outcomes that significantly improve their quality of life,” inspectors found.

“Care and support is exemplary, staff know people exceptionally well and deliver highly personalised care that promotes independence, confidence and wellbeing.

“The environment has been thoughtfully designed and continually adapted to meet people’s changing needs whilst maintaining a warm, homely atmosphere where people clearly feel a strong sense of belonging.

“Leadership and management have embedded a positive culture of continuous improvement, ensuring people consistently receive high-quality care from a confident, well-supported workforce.” 

Inspectors found that people in the care home “experience significant improvements in their health and wellbeing because staff continually review care and adapt support and have achieved numerous life adapting outcomes.”

They also receive “exceptionally personalised care from a staff team who consistently place individual outcomes at the centre of care planning and delivery.”

Inspectors said the care home “is presented to an exceptionally high standard”, and was “spotless and well maintained.”

Inspectors found that the care home’s leadership is “visible, compassionate and strongly focused on improving outcomes for people.”