New housing benefit applicants in Ceredigion are waiting almost three weeks for their claims to be processed, new figures have revealed.

Between April and June, new claimants waited 18 days on average before their application was completed, according to Department for Work and Pensions data.

That’s below the British average of 23 days, which includes weekends.

This waiting time can be worrying for applicants, and the charity Turn2Us, which helps people with financial hardship gain access to welfare benefits, said they can be threatened with eviction and face homelessness.

Legal guidance states councils should respond to the claim within two weeks.

According to the figures, the local authority processed 270 new cases during the three month period.

In total, there were 4,833 housing benefit claimants in Ceredigion over that time.

During the same three months in 2017, applicants had to wait longer, with an average delay of 21 days.

Pritie Billimoria, head of communications at Turn2Us, said: “Housing benefit is not a luxury, it’s a safety net for people who simply do not earn enough money to be able to keep a roof over their head without it.

“Delays in paying housing benefit creates a gaping hole in the safety net leaving people without any money getting into debt that can’t pay back and in some cases at risk of slipping into homelessness.

“We need to see people receive prompt payment within the legal timeframe so that they can focus on other needs such as work and family and start to plan for their future with dignity.”

See this week’s south papers for the full story, available in shops and as a digital edition now