In our ongoing A Day in My Life series, Trudy Jones and Rhian Evans, information assistants at Aberaeron Tourist Information Centre, take us through what their job entails.

IT’S A great feeling when you have visitors come back to the area time and time again. They come in to see us at the centre to thank us for recommending a must-see location or a tasty place to grab a bite to eat.

Patience, listening and recognising our visitors’ requirements is an important part of our work and at the end of the day ‘going the extra mile’!

It pays to be talkative in this role though, and there’s nothing more satisfying than receiving positive and enthusiastic feedback from visitors.

Our day begins with office admin including responding to emails and answerphone messages received overnight. Then, it’s a case of ensuring that the centre is clean, tidy and welcoming to all. We always make sure that leaflets and saleable items are displayed correctly - there’s nothing worse than an untidy display!

Once the doors are open, both visitors and locals come in with enquiries about all kinds of things: Blue Flag beaches, family walks, bus and train information, places to eat and drink, electric car charging points, where they can take their dogs, where can they go to hear a male voice choir - the list is endless.

Visitors are always keen to explore the area and we always make sure that they find plenty to do without leaving Ceredigion - whatever the weather!

Throughout the year, we see a lot of walkers keen to take on the Ceredigion Coast Path Challenge and, believe it or not, we are even expected to know what time the dolphins make an appearance!

The TIC acts as a ticket agent for Aberystwyth Arts Centre and we also sell tickets for one-off events held locally. By the way, we are always happy to display posters for local events - so pop by if you need help in promoting any upcoming events.

See this week’s south papers for the full feature, available in shops and as a digital edition now