Dyfed-Powys Police has issued advice after reports a telephone scam has affected residents of Newcastle Emlyn, Cardigan and Llandysul.

PC Awen Thomas, of Newcastle Emlyn Police Station, said: “Victims are reporting receiving a telephone call on their landline from someone pretending to be from a company.

“During the conversation the fraudster has tried to extract personal details and bank details from the caller, or threatened action such as cutting off electricity or internet if payment is not made immediately.”

Examples of recent reports include claims the victim’s internet connection has been hacked and calls claiming to be from Sky and selling free upgrades.

“We urge anyone who receives unsolicited/cold calls from any company hang up immediately. Do not enter into conversation with them, provide them with any personal details or send them any money," added PC Thomas.

“You should only phone the company back using a trusted phone number."